Background:

Technology is the medium of operation for any industry in the modern era. Because of that, knowledge of security and access management are in high demand. It is vital for organizations that authorization and access to specific data is managed securely, without making it hard for the user. This training program will enable managers and operators to securely and professionally handle access management.

General Notes:

  • As an open course, this program is offered in specific locations. As an in-house training, it can be offered on any part of the globe.
  • This program can be bundled with any other program in the same category, offering the benefit of a discounted price.
  • Accord Worldwide can offer this training in languages other than English, please contact us with your questions.

Course Objectives:

This training will help you to:

  • Value access management
  • Know the right support and confidentiality of user privileges
  • Grasp service level customer management
  • Understand ethics and protocols for access management\

What Participants Receive?

  • Certified Accordemy Professional – Attested by Accord Worldwide, Inc. USA
  • Free lifetime access to online course material
  • Free lifetime membership to the relevant discussion group
  • Discounted OR free participation in future training courses 
  • Discounted OR free participation in future training courses

Who Should Attend:

This course benefits all levels of management, executives, team leaders, service desk managers, IT helpdesk managers, HR Managers, Front line and Middle Managers, Consultants, and IT Specialists who wish to increase their knowledge in this area. The training primarily benefits Managers, supervisors and customer service staff who deal directly with customers.


Fees:

  • Training fee includes the course certificate, training materials, lunch, refreshments, and one social program at the end of the training.
  • The following are not included in the fee: Visa costs, airfare cost, accommodation, travel insurance, dinner and any personal expense of the participant.
  • Please note that for groups, different destinations and in-house training we offer significant discount and we encourage you to contact us for a quote.


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