Peace is not the absence of conflict, but the ability to cope with it. "Dorothy Thomas"
If managed well, stress is a motivating factor!
Quality is not good; it is NECESSARY!
The most complex resource to manage is time!
Supportive supervision is one of the best capacity building approaches!
Words have their own meaning, make sure you pick them up as you mean!
The only thing constant is change!
Background: Many sales and business people exaggerate in their CRM attitude to the level of flattering and overpromising. The consequence is as bad as a harsh and rude CRM attitude. What is recommended is a balanced and professional approach based on facts – including product/service weaknesses. We came up with…