Managing Multiple Projects

Background: Successful organizations/businesses will always get more opportunities. This is when managing the expansion becomes important. For a team to manage multiple projects there is need for unique techniques and tools. This training will help successful management of multiple projects at the same time. We came up with this course…

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Performance Quality Improvement

Background: Let’s assume you have a team who are professional, punctual, and honest. What if the business results are not as per expectation? Your team will always depend on you to help them become innovative, problem solvers, visionary’s, and bottom line focused. Most managers like those who challenge their decisions…

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Mastering Project Management

Background: At any type of project, the project manager needs to ensure the overall goal is achieved with the available resources, set standards, and on time. This is simple to state; however, it requires various sets of skills and tools in practice; the morals and motivation of people involved is…

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Customer Focused Management

Background: In modern customer care management, a smile and answering questions is so common that it has almost lost value. It is the entire organization which determines how customer focused the company is. A customer focused organization will consider the customer while setting policies, while hiring new staff, while training…

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Managing Service Level Agreement

Background: This practical course will help you manage service level agreements with more efficiency. It is a growing need in every organization to have proper supplier/stakeholder management capacity at front line levels. This qualification offers a unique, affordable, cost-effective opportunity for learners to ensure they meet the competitive market demands.…

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